Changes in blocking procedure for BroBizz, VIAcard and Telepass

Changes in blocking procedure for BroBizz, VIAcard and Telepass

serviceChanges in blocking procedure for BroBizz, VIAcard and Telepass

As a result of an operational change by our suppliers, the blocking procedure of a BroBizz/Telepass (OBU) or VIAcard has changed.

We can only block these items after receiving the physical products.

Send these products to:

Multi Service Tolls

PO Box 1217

2280 CE Rijswijk

 Once we have received the products, we will contact the supplier on your behalf and make sure they are properly blocked.

Products lost or stolen? Here’s what you do:

  • BroBizz
  • Send an email to operations@mststolls.com with the subject “Theft/Loss BroBizz.” We will block the box by return. Note: there is a fee of 200 DKK (about 25 euros) levied by our supplier for this process.
  • VIAcard/Telepass
  • To block a lost or stolen VIAcard or Telepass, you must fill out the attached document and sign it (2x) along with a copy of your ID. Please email that information to operations@mststolls.com with the subject “Theft/Loss VIAcard/Telepass.” On the form, we will add the VIAcard Contract number for you.

Once the OBU or Card is blocked, you will receive confirmation via email.

Orders and registration changes
Orders and registration changes for the above products can be changed through our website.

Posted in: Brobizz, Telepass, VIAcard

Leave a Comment (0) ↓