Instructions to order Satellic OBUs
The Satellic OBU can only be used in Belgium. If you prefer to pay the Belgium toll with the Satellic OBU through Multi Service Tolls, please do the following:
- Instructions for the Satellic Mandate
Step 1: Mandate & Satellic account (complete, print, sign and scan).
You must create an account at Satellic. You can do this through the www.satellic.be website. In your mandate, share your login information and code of the account you created at Satellic. This mandate also authorises Multi Service Tolls to order the OBU for you. Note: you must sign a separate mandate using a separate Satellic account for every customer number. Satellic only accepts unique email addresses. Note: if there is no Multi Service Tolls Card with a truck, this will be created automatically.
Step 2: Email the mandate to email@example.com.
Once the mandate has been approved, we will send you a confirmation email.
Step 3: Enter and upload the documentation in MyTolls.
Enter the missing vehicle information and upload the missing documentation through MyTolls. You can do this on the MyTolls truck screen where the yellow highlighted field requires input (see the example). If the vehicle documents are missing (see the MyTolls truck screen), you must upload them. If the Euronorm is not specified on the vehicle registration certificate, you must also upload a Euronorm certificate. You will find an explanation for each country regarding which vehicle documentation is required on the Satellic website. If you need help with any of this, please contact our customer service team and they will walk you through it.
Step 4: Ordering your Satellic OBUs.
After receiving your mandate approval via email and you have uploaded your vehicle documentation, you can order the Satellic OBU with a click of a mouse through MyTolls. You will receive the OBU within 10 working days and the € 135 OBU deposit will be collected at the start of Belgian toll on 1 April 2016.
- Is a fixed installation mandatory for ADR-trucks
No this is not mandatory for the Belgium Toll. But we advise to do this so you are always in connect.
If you have any questions about ordering the Satellic OBU, please phone your contact by at (+31) 070 3199 000.